Ryan Pierson

Ryan Pierson

Lead Technical Writer | UI/UX, API, SDK, AI & SaaS
Austin, TX

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About Me

Technical Writer and Content Designer with 14 years of experience scaling documentation for enterprise SaaS and developer tools. Expert in transforming complex API/SDK concepts into high-impact docs-as-code solutions.

My Expertise

AI & SaaS Documentation

Developing AI-inclusive content workflows and high-impact docs-as-code solutions

API & SDK Docs

REST, GraphQL, JSON, HTML/CSS, Swagger/OpenAPI documentation

Leadership & Strategy

Leading cross-functional teams in agile environments and strategic content planning

Quick Stats

15+
Documentation Portals
1,000+
API Endpoints Documented
2k+
Articles Published
14+
Years Experience

Professional Experience

Senior Technical Writer

Sept 2025 - Current

Apex Fintech Solutions

  • Developed an AI-powered agent for style adherence and proofreading.
  • Contributes to comprehensive corporate style guide development.
  • Authors documentation for development teams, agents, and project managers.

Lead Content Designer

Mar 2020 - Aug 2025

Khoros, LLC

  • Owned and authored high-impact content including REST/GraphQL API docs.
  • Slashed project completion time by 80% through agile methodologies.
  • Led and mentored a team of 4 technical writers ensuring 100% on-time delivery.

Technical Writer

May 2019 - Feb 2020

Episode Six

  • Documented over 500 API endpoints for financial software.
  • Ensured global compliance (GDPR, PCI-DSS) with comprehensive security docs.

Documentation Engineer

June 2018 - April 2019

Kforce, Inc.

  • Modernized internal knowledge sharing by architecting a web-based publishing pipeline.
  • Reduced update latency and increased accessibility for 1,000+ engineers.

Technical Writer

April 2013 - June 2018

RocketTheme, LLC

  • Authored detailed technical documentation for over 200 software products.
  • Established the company’s first technical writing function.
  • Created primary resources for award-winning open-source projects.

Latest Articles

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Let's Connect

Interested in working together? I'd love to hear from you.

Get In Touch

ryan@ryanmpierson.com
737-877-2143
Buda, TX

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Current Focus

Seeking New Opportunities

Currently looking for new opportunities. Want to work together? Let me know!

Specialties
API Documentation Developer Tools SaaS Products Content Strategy